Questions and Answers

Here you will find answers to popular questions about the service, its features, and troubleshooting.

❓ How Long Does It Take to Process a Request?

❓ What If I Paid Less Than the Amount in the Request?

❓ I Entered Incorrect Payment Details and Didn’t Receive the Funds — What Should I Do?

❓ I Want to Cancel My Request — What Should I Do?

❓ What Should I Do If I Don’t Receive the Email Confirmation Letter?

❓ What Is “Number of Network Confirmations”?

❓ How Many Confirmations Are Required for Payments on AVpay?